DreamCloud is new to the mattress scene but has arrived in style. Their flagship mattress—an eight layered memory foam micro coil hybrid—offers a quality traditionally reserved for a much higher price range. DreamCloud has set out to repair the relationship between buyers and mattress brands by offering an unbelievable customer service program. DreamCloud offers one of the best hybrid mattresses on the market right now and, while it might not end up being the best mattress for you, it’s definitely worth a closer look.
A New Generation of Mattress
Buying a mattress is no easy task and involves wading through an ocean of sometimes-nauseating advertising. Local mattress stores have taken such a large presence in local communities that conspiracy theories about their true purpose have started to surmount. Truth be told; these stores keep popping up because retail stores have no shame in charging exorbitant markups. Budgets keep growing, products keep shipping, and new stores keep popping up.
DreamCloud is a mattress brand offering quality, luxury, hybrid mattress that will put store brands on their heels
The new generation of mattress retailers is embodied by brands such as DreamCloud that manufacturer their own products and ship directly to their own customers. No middle man, no markups, and no additional mattress stores! This sales model may seem off-putting at first—after all, how are they shipping mattresses? Turns out, the Bed-in-a-box brands such as DreamCloud are quite clever and have revolutionized the way people buy mattresses and the way the entire buying process is handled!
Customer Service Comes First
Buying a mattress is like taking a leap of faith—you do all the research you can, account for all the attributes that are of importance but, ultimately, you have to make a decision to buy or not buy. Reading mattress reviews, comparing different types of mattresses, and even discount shopping are all useful practices when shopping for a mattress. However, no amount of research will offer the certainty of a good night’s sleep. To rest assured you have the best mattress for you—you have to give it the sleep test. DreamCloud recognizes that each sleeping style is different and individuals don’t always want the same type of comforts. DreamCloud has developed a robust customer satisfaction program to help address these types of disparities while making each step of the process as seamless as possible. Below are some of the most noteworthy features of this program.
365 Night In-Home Trial
Sleeping on a mattress is the only way to be sure you’ve made the right choice. DreamCloud is especially sympathetic to this and have developed a 365 night trial period during which you can return one of their mattresses for a complete refund.
A mattress is no small purchase and knowing a manufacturer will support their products with warranty and replacements should something go wrong is essential. DreamCloud has create an Everlong Warranty which guarantees their products for the rest of the purchaser’s lifetime. Just imagine—never having to buy another mattress!
Free Shipping & Free Returns
Free shipping is a bit of an over-sell since that cost is usually built into the price anyway. Nonetheless, DreamCloud will not surprise you with any delivery fees, handling fees, or shipping charges during checkout. DreamCloud mattresses ship in a vacuum-sealed bag via standard ground carriers like UPS and FedEx.
Hybrid Mattress Design
DreamCloud’s flagship mattress is their eight-layer hybrid memory foam + microcoil design. This mattress has a plush cashmere blend top, several layers of different types of memory foam, and a weight distributing section of microcoils. At first glance, we thought eight layers were a bit excessive—but ultimately only had good things to say about it. After all—the mattress is extremely comfortable. You’ll find a list of some of our favorite things about the DreamCloud mattress below. For a complete look check out our full DreamCloud mattress review.
Most bed-in-a-box brands offer ~10” thick mattresses which we find to be a bit underwhelming. Admittedly, this is purely preferential, and we appreciate that the extra thickness may be a drawback to some. Nonetheless—we love it!
Double Tufted Top
Some people aren’t fans of the tufted tops on luxury mattresses, but we aren’t among them! Nearly all modern mattresses are marketed as being a luxury mattress, but most fall short. One of the hallmark features of luxury mattresses, in our opinion anyway, is their beautifully-tufted tops. The DreamCloud hybrid comes with an incredibly-double-tufted top comparable to such store brands as Kluft, Stearns, and Foster, of Shifman.
Microcoils are the evolution of traditional inner coil mattress spring designs. Their individually-wrapped design allows them to be much more dynamic and absorbing to shifts in weight. One major advantage of any coil design, traditional or micro coil, is the increased amount of airflow compared to all-foam designs. DreamCloud decided to go for the best of both worlds—the incredible contour support of memory foam combined with the unmatched airflow of microcoils. We support their decision 100 percent!
We’ve taken a deep look at more mattress brands and home goods retailers than we can remember. Over the years, we’ve seen plenty of brands arrive on the scene with products they claim to be revolutionary in some shape or form. Truth be told—most revolutions in consumer products markets aren’t really what we’d call a “revolution” at all. Nonetheless, bed-in-a-box mattress brands like DreamCloud have been very disruptive to the traditional sales model of more traditional brands and have brought about serious changes in the pricing of mattresses. In our opinion, DreamCloud is a mattress brand offering quality, luxury, hybrid mattress that will put store brands on their heels. If you’re in the market for a hybrid mattress comparable to luxury models like Kluft or Stearns and Foster, we recommend taking a closer look at DreamCloud.